WHOLESALE ORDER MINIMUMS
$150 minimum for opening orders
$100 minimum for reorders
PLACING AN ORDER | If this is your first time ordering, welcome! We're excited for you to join us as a retailer. Please submit a new account form here. We will respond to your inquiry in 48 business hours.
Orders must be paid by credit card. A detailed Paypal invoice will be e-mailed within 24 business hours after we receive your order form. We accept all major credit cards via Paypal.
Orders will be filled as soon as invoices are paid in full.
PRICES & PACK QUANTITIES | All prices are listed in US dollars, and are subject to change without notice. Existing customers will be notified of any changes in pricing prior to their order being shipped.
TURNAROUND TIME | While we always aim to ship wholesale orders as soon as possible, our average turnaround is 5-7 business days (please allow 7-10 business days during the holidays). Please contact us directly with any questions regarding your delivery date.
SHIPPING | All shipping costs are listed and charged in your original invoice. Orders are shipped via USPS Priority Mail using their flat rate mailing options. Tracking and insurance are included.
CANCELLATIONS, RETURNS & EXCHANGES | We ask that all cancellations or changes to your order be submitted by e-mail within 24 hours of placing your order. Any reductions to your order or cancellations not reported within 24 hours will be issued a 20% restocking fee.
Please contact us before returning any items. Damaged merchandise must be reported within 72 business hours of receiving a shipment. Refunds cannot be honored after this period has passed.
PACKAGING | All of our products must be displayed and sold in their original packaging with branding intact. Boxed notecard sets may not be broken up and sold individually. Mugs must be sold with the box with the care card enclosed. Failure to comply will result in account termination. If you have any questions about packaging, please e-mail us and we'll be happy to help!
PRESS | If you plan on seeking press for your store using our products, please let us know. Likewise, if you receive press for your store using our products we ask that you please credit “Natty Michelle Paperie” for the items used and inform us of the following:
- Name of media outlet
- Publication date
- Web address (if applicable)
ONLINE & SOCIAL MEDIA CREDITS | For online retailers, “Natty Michelle Paperie” must be cited as the artist in the product description via your website. Product descriptions for online shops may not imply that anyone other than Natty Michelle Paperie made the product(s) in question. Similarly, when posting a product on social media outlets, Instagram (@nattymichelle) and Facebook (@nattymichellepaperie), Natty Michelle Paperie must be tagged and credited as the maker of the product being advertised in the body of the social media post.
COMPLIANCE | Natty Michelle Paperie reserves the right to suspend any wholesale accounts that do not comply with these guidelines. Thank you for your business and support!